Today Sunday: Closed
5977 E Grant Rd Suite 109, Tucson, AZ 85712
(520) 282-4463

What to Expect

Customized Care & Solutionswhat-to-expect

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing care. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete hearing test to determine if you could be helped by a hearing aid.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 45-day evaluation period standard on all hearing aid fittings.
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

Mom just moved to Tucson from FL and I needed to find a local location to help her with her new Starkey hearing aids. Mom was having difficulty inserting the aids properly into her ears. They kept falling out. Eileen was very patient and helpful as she gave Mom some...

Barbara Gross, on Google

I had been struggling to hear clearly some of my daughter's conversations and occasionally during meetings at work or while lecturing my students at the university. A few years back I was diagnosed with partial hearing loss after visiting a physician specialist in otorhinolaryngology as he explained that some of...

Enrique Ruibal, on Google

I had been thinking about getting hearing tested to see if hearing aids would actually work in my case. The noise in my ears is best described as a thousand crickets chirping which I constantly had to TRY to hear through. It was exhausting & I avoided situations where I...

bdavid oltmans, on Google

I am by nature a curious man. I don’t like to talk very much, but I love to listen. I love to hear children’s laughter, or the announcer’s voice during a ballgame. I love communicating with my fellow-employees at work. I love listening to good music, and I love catching...

Ken Kennington, on Google

Stefanie Spencer, on Google

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